Careers

Vacancy :
Job Code: HR00046
Country: Egypt,Cairo
Vacancy Deadline: 2019-10-31
language:
Job Type: Full Time
Job Level: Mid-level
Education : Bachelor of Computer Science, Electronics Engineering or equivalent
Description : Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, over the phone or remotely. Maintain the daily performance of computer systems. Walk employees through the problem-solving process. Install, modify, and repair computer hardware and software issues. Run diagnostic programs to resolve problems. Install computer peripherals for users. Respond to email messages for employees seeking help. Follow up with customers to ensure issue has been resolved. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Requirments : PC Software and Hardware diagnoses skills is a must Basic network troubleshooting is a must Microsoft Office skills (Outlook, Word, Excel…) is a must Good to have the following courses (CCNA, A+, MCSA or MCSE) Ability to work under pressure Shifts basis might be possible
Experience : 1-3 years
Gender : Male
Salary (L.E.):
Notes :