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Vacancy :
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Job Code:
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HR00027 |
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Country:
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Egypt,Cairo |
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Vacancy Deadline:
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2018-12-31
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language:
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Job Type:
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Full Time |
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Job Level:
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Mid-level
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Education :
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Bachelor degree in Engineering
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Vacancy Description :
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• Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
• Install & Configure Storage (SAN, NAS & DAS)
• Installing and configuring server spare parts
• Ability to detect the defective server spare parts and replace it
• Install & Configure UPS
• Install & Configure VMWare VSphere
• Install & Configure Microsoft Hyper-V
• Install & Configure Microsoft Windows Server
• Install & Configure Microsoft Active Directory and design the DNS
• Install & Configure Office 365
• Good Knowledge of Clustering
• Good knowledge of Microsoft Visio & use it to create network diagrams
• Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..etc.)
• Align closely with the Implementation Project Managers
• Handle multiple installations in parallel and in different stages of implementation
• Quality Control after solving the problem
• Support Interact Technology Solutions customers either onsite, over the phone or remotely
• Following and updating service cases through internal Interact systems (ex: CRM, ….)
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Vacancy Requirments :
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Qualification:
• Bachelor of Computer Science, Electronics Engineering or equivalent
• Basic network troubleshooting is a must
• Microsoft Office skills (Outlook, Word, Excel…) is a must
• Good to have the following courses (CCNA, A+, MCSA or MCSE)
• Ability to be a good listener and to really understand a customer problem or question and help them solve it.
• Ability to work under pressure
• Ability to learn
• Organized and systematic
Other Skills and competences:
• Problem Handling
• Communication Proficiency.
• Collaboration Skills.
• Strong interpersonal, communication, analytical and organizational skills
• Excellent written and Verbal English Communication
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Years Of Experience :
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3 - 5 years
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Gender :
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Salary (L.E.):
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Negotiable
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Notes :
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