Careers

Vacancy :
Job Code: HR00027
Country: Egypt,Cairo
Vacancy Deadline: 2018-12-31
language:
Job Type: Full Time
Job Level: Mid-level
Education : Bachelor degree in Engineering
Description : • Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems • Install & Configure Storage (SAN, NAS & DAS) • Installing and configuring server spare parts • Ability to detect the defective server spare parts and replace it • Install & Configure UPS • Install & Configure VMWare VSphere • Install & Configure Microsoft Hyper-V • Install & Configure Microsoft Windows Server • Install & Configure Microsoft Active Directory and design the DNS • Install & Configure Office 365 • Good Knowledge of Clustering • Good knowledge of Microsoft Visio & use it to create network diagrams • Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..etc.) • Align closely with the Implementation Project Managers • Handle multiple installations in parallel and in different stages of implementation • Quality Control after solving the problem • Support Interact Technology Solutions customers either onsite, over the phone or remotely • Following and updating service cases through internal Interact systems (ex: CRM, ….)
Requirments : Qualification: • Bachelor of Computer Science, Electronics Engineering or equivalent • Basic network troubleshooting is a must • Microsoft Office skills (Outlook, Word, Excel…) is a must • Good to have the following courses (CCNA, A+, MCSA or MCSE) • Ability to be a good listener and to really understand a customer problem or question and help them solve it. • Ability to work under pressure • Ability to learn • Organized and systematic Other Skills and competences: • Problem Handling • Communication Proficiency. • Collaboration Skills. • Strong interpersonal, communication, analytical and organizational skills • Excellent written and Verbal English Communication
Experience : 3 - 5 years
Gender : Male
Salary (L.E.): Negotiable
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